Orders are processed within 2-5 business days. Once shipped you should receive your order within 3-7 business days. Delivery times can vary based on your shipping destination. We offer delivery Monday - Friday via our shipping service FEDEX. Orders placed Friday - Sunday will ship out the following business day, excluding holidays. Express orders including 2nd Day and Overnight placed Saturday and Sunday will be processed Monday.

If you would like to change the contents in an order, please contact our customer service team at info@secretmissionboutique.com.

If you would like to cancel an order, please contact our customer service team at info@secretmissionboutique.com.

We currently accept all major credit cards, Apple Pay, PayPal, Affirm, and ShopPay.

Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax and customs duty (where applicable) will be calculated on the total merchandise value , and displayed in checkout.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please contact our customer service team at info@secretmissionboutique.com

All sale products are Final Sale. When an item is final sale we do not allow returns unless an item is received damaged.

We offer the customers with the ability to shop our trunkshow collection 5-6 months before it ships out. Additionally, 1 month prior to a products expected ship date, we launch some styles on pre-order. We collect 100% of funds upon checkout for pre-order. If you have any questions or need assistance with pre-order, please contact our customer service at info@secretmissionboutique.com.

For pre-orders, we collect 100% of payment upon checkout.

After placing an order, you will receive an order confirmation with you order number. If you have a customer account with us, you can track the status of all of your orders in your account. When your orders ships out, you will receive a tracking number.

Discount codes should be applied in checkout. Discount codes do not work on sale products.

Please click here to sign up for a first time customer discount code.

Typically orders take anywhere from 5-7 business days to ship out from our warehouse. If you have not received your order please contact info@secretmissionboutique.com

Depending on the state of your order, our customer service team can help change your shipping address. Please contact us at info@secretmissionboutique.com.

Depending on the state of your order, our customer service team can help change your shipping address. Please contact us at info@secretmissionboutique.com.

Please reach out to our customer service team if you believe your package is lost/stolen. We will file a claim on your behalf. Please note that these claims can take up to 20 days to process. If the package has not been located after 20 days we will move forward with the next step. Secret Mission is not responsible for any lost or stolen packages shipped without signature required that note delivery confirmation to the correct shipping address.

In order to return an item, please visit our Returns & Exchanges page in the footer of the website. Shipping labels will automatically generate once the return request is submitted to info@secretmissionboutique.com.

Returns must be requested within 14 days of the ship date for a full refund. Any return requested after 14 days will be denied.

Yes, we do offer exchanges.